Resume
Professional Experience
September 2021 - June 2022
Customer Enablement Instructional Designer
Select LMS vendor
Stand up and implement LMS, including collecting customer feedback and problem solving for customer concerns
In-app walkthrough design and development
Develop localization strategy for eLearning and other enablement media
Define two year curriculum strategy
Create processes for curriculum development and maintenance
Conduct accessibility reviews in conjunction with Head of Accessibility
Defined metrics for customer success to evaluate effectiveness of enablement content
Design and develop enablement content, including instructional videos and eLearning
Onboard and supervise new team members
October 2018 - August 2021
Department Director
Lead a team of instructional designers and several part-time designers
Implement and administer internal training LMS for Beile teachers
Oversee product design and development for Beile's course offerings
Oversee app educational game design and development, including asset design, storyboarding, game design, and testing
Employ the UbD design framework and principles of UDL to develop online courses and supplementary educational content tailored to meet CCSS and CEFR standards
Employ Nielsen Norman standards for UX design
Train and evaluate academic supervisors, including head teachers, center principals, and curriculum leaders
Responded to the COVID-19 crisis with the rapid development of supplementary online courses, online COVID-19 informational sessions for students and parents, daily webcasts, and a company-wide COVID-19 personal narrative writing competition
September 2016 - September 2018
Curriculum Supervisor
Oversee a team of three instructional designers
Develop online courseware for a K-12 online young language learner program
Innovate new solutions to optimize online classroom interactivity and UX
Research online learning, educational theory, and other relevant fields
Conduct regular staff meetings